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Thursday, January 22, 2015


All products are shipped via US Priority Mail or UPS Ground unless different service( additional charge is added)  is specifically requested at the time of purchase.

No international shipping.


Returns Policy

All products can be returned to original point of purchase:  retail store, catalog, online retailer

Be aware that most retailers require receipt and/or proof of purchase for product to be eligible for return.

*Please be aware, store refund policies may vary by store. Not all return policies are the same.

Ark Naturals cannot be responsible for retailer's return policies.




Ark Naturals Returns Policy

Via Ark web site or telephone orders


All returns must be within 30 days of invoice date. Thereafter, all sales are final.

Proof of purchase is required.


We cannot accept used or expired product.

We ask that products be in same condition you received it.


All returns subject to Return Authorization.  Please contact us at 1-800-926-5100 and we'll be happy to provide you with authorization and instructions on how to return your product.

Shipping charges are non-refundable. Refund will be given for the value of the product in the original form of tender.

Returns with return authorization require product to be sent back to:

                Ark Naturals Products for Pets

                Attn: Product Returns

                6166 Taylor Road Suite 103

                Naples Florida 34109


Return postage is the responsibility of customer.

Full postage must be prepaid; postage collect packages will be denied.

Tags :  return policyreturnsshippingpolicies
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Wednesday, June 11, 2014

The Brushless-ToothPaste Singles are individually wrapped Brushless-Toothpaste chewable bones for, on-the-go dogs. They are packaged in an attractive, counter-friendly display box. They are available in two sizes, large and small-medium.


article via: Pet Age Magazine

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Wednesday, June 11, 2014

Feature in the June Issue of Pet Product News International's NATURAL PET PRODUCT MERCHANDISER, Pet Industry Dialogue - A Natural Pledge with Susan Weiss of Ark Naturals.

Susan Weiss of Ark Naturals Products for Pets talks about her drive to produce all-natural health and wellness products.

by Marissa Heflin

Husband and wife team Susan and Jay Weiss founded Ark Naturals Products for Pets in 1996 as a way to answer the call for all-natural health and wellness products for companion animals. The launch, long before it was trendy to be “green” and “holistic,” according to Susan, was inspired when their standard poodle, Jordan, succumbed to cancer at 10 years of age. Jordan was raised with supermarket pet foods, low-quality treats and lots of shots and vaccines, Susan said. As they were already involved in the natural product business for humans, this experience opened their eyes to the benefits of natural pet health products, she said. Their Naples, Fla., company offers a full line of pet dental products, joint health and support supplements, probiotics, grooming aids, natural flea and tick alternatives, functional training products, wellness vitamins and antioxidants, and remedy products for eye, ear and digestive care for dogs and cats. Natural Pet Product Merchandiser spoke with Susan about the company’s role in the natural pet product market, how she has seen the industry grow, and her plans for the future.

NPPM: Ark Naturals pledges “to continue our efforts to not only produce the leading line of pet care nutraceuticals, but also to be aware that the pursuit of scientific data regarding preventive health care is a continuing process.” Can you elaborate?

SW: We used to believe that garlic in pet products would keep dogs and cats healthy. We know today that it can’t hurt the animals but it has no health benefit. We used to believe that pet foods with wheat and corn were OK. Today we know better. Science is ever-evolving.

NPPM: All of Ark Naturals’ products are “100 percent Made in the USA.” Why is this important to you? Is this something you find pet owners are seeking?

SW: When we started this business— up until the past five years or so—retailers and consumers did not give a rat’s a**. When I would point out that our products were “Made in the USA,” I was told that meant “more expensive.” No one wants or cares to spend more money. It was a very hard sell. From a historical time line, when we started Ark in 1996, part of our mission statement was to produce the finest-quality products for animals using top-quality U.S. Food and Drug Administration over-the-counter facilities and/or United States Department of Agriculture Animal and Plant Health Inspection Service facilities. As I said before, it was one giant yawn to retailers and consumers. Unfortunately, a lot of animals had to get sick and die for pet parents to care. [Weiss is referring to the mass pet food recalls that began in March 2007. Pet food manufacturers recalled more than 150 brands of dog and cat food nationwide after pets that ate the tainted food began experiencing health problems. Thousands of cats and dogs reportedly died as a result.] However, some of our competitors have found a way to beat the system. They buy chicken, meats and raw materials from China and have it shipped here. Per labeling laws—if the product is bagged, bottled and packed in the USA—they can claim the product is “Made in the USA.”

NPPM: How does Ark Naturals try to differentiate itself from its competitors?

SW: We consider ourselves the education company. I’m not afraid of answering hard questions, even if it is not beneficial to Ark Naturals. Additionally, when we get a call from a consumer about a pet that is taking a prescription and they want to know if they can use one of our products, we ask them to do nothing until we speak to our vet and get clarification. We’d rather not sell a product than make a mistake.

NPPM: How specifically does Ark Naturals educate consumers?

SW: Our first step is to educate retailers and distributor reps. Again, in 1996, this was an uphill battle. We were asking retailers to step outside their comfort zone, to add natural products to their shelves. We used everything that was available to us at the time—sales meetings, store visits—we had a training book that had so much information that the retailers were yawning before they got to page two. Today, among Facebook, Twitter, websites and retailers being sure of themselves, it is much easier. We also employ seminars and teleconferences, [distribute] samples and make personal appearances.

NPPM: Ark Naturals recently introduced Gray Muzzle, a company dedicated to keeping older dogs healthy. What was the motivation behind making natural products just for senior dogs? What would you like our readers to know about the company?

SW: Gray Muzzle was introduced about 15 months ago [in early 2013]. Because of all the wonderful humans in the pet community, and companies that have made it their mission to produce products with the most beneficial ingredients, dogs and cats are living way past the life expectancy chart. In some cases, it’s blown the charts away. That’s another example of being willing to pay attention to better scientific data and responding appropriately. So we now have this population of aging animals that are still able to be happy, play and bond with their humans [but have a number of health issues such as] joint problems and memory issues. Heart health [is another issue]. Our goal is to help humanshelp their animals maximize the next stage of their lives.

NPPM: Any other new products and/or upcoming launches you can tell us about?

SW: We’ll release new products in July at SuperZoo.

NPPM: Part of Ark Naturals’ mission statement is about being involved with charitable organizations that help animals. Can you share a couple of examples?

SW: We are major supporters of the Brody Project for Animal Assisted Therapy Inc., which benefits animal-related programs. We also stepped up and paid for life-saving heart surgery for Peanut, a 4-month-old Chihuahua mix dog that arrived at The Humane Society Naples. During his veterinary exam, it was discovered that the dog exhibited a loud heart murmur. [Upon further examination], the dog was determined to be at risk for heart failure or even a sudden death. However, balloon valvuloplasty was an option if the needed funds to pay for the procedure could be found.  He underwent a very successful surgery and initial recovery, and volunteers and staff at The Humane Society Naples are helping to continue his care until he will be adopted.

NPPM: Where do you see yourself and/or Ark Naturals in 10 years?

SW: For me, Ark Naturals is the best work I’ve ever done. It was the hardest but the most rewarding. Being the first in anything is ridiculously hard to get consumers and retailers to buy into. And it’s always easier to copy an idea than to create something original. We pride ourselves on our originality, and our ability to hang in there when others think you are batty! I have a very Buddhist philosophy— I try very hard to live in the present. If you plan your life looking ahead, you miss the present. 


article via - Pet Product News International

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Monday, May 12, 2014

Pet Age Magazine sat down with Susan Weiss, President of Ark Naturals Products For Pets, at the 2014 Global Pet Expo to discuss our new products for the Brushless-ToothPaste line.

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Tuesday, April 29, 2014

Over this past weekend Ark Naturals participated in Care-A-Lot Pet Supplies' Dock Dogs Pet Lovers' Extravaganza. The event hosted hundreds of dogs and their families for 3 days of DockDogs competition. Apart from the competition, Spectators took part in amazing savings, meet and greet with manufacturer representatives as well as multiple contests and giveaways! This event was enjoyed by all! 

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Friday, April 4, 2014


Dog Rescued by The Humane Society Naples Benefits

from Generosity of Local Pet Business

Ark Naturals steps up to pay for life-saving heart surgery for "Peanut"


Naples, FL - When Peanut, a four month-old Chihuahua mix dog arrived at The Humane Society Naples, he was just like any other of the thousands of pets the no-kill shelter rescues each year. During his veterinary exam, it was discovered that the dog exhibited a loud heart murmur.  Fearing the worst, Dr. Rob Fox, Medical Director at the Humane Society, ordered an echocardiogram of the dog in order to make a complete diagnosis.

Upon consultation with specialists and review of the diagnosis, it was determined that Peanut's long-term prognosis was poor. The dog was determined to be at risk for heart failure or even a sudden death. However, balloon valvuloplasty (an expensive heart surgery) was an option if the needed funds to pay for the procedure could be found. 

The Humane Society Naples contacted veterinary professionals at Specialized Veterinary Services and arranged for a discounted surgery fee for Peanut.  At that same time, the shelter reached out to Ark Naturals, a Naples-based leading manufacturer of health, remedy and lifestyle solutions for pets. The company has been a supporter of the no-kill shelter for many years.

Susan and Jay Weiss, owners of Ark Naturals, had just recently lost their own precious pooch named "Lily Perez." The Havanese was a special needs rescue herself, and the Weiss Family was still in grief over the loss of their beloved pet. It was when they learned that they could help another rescued pet overcome its own special need they made the generous offer to pay the cost of the surgery for Peanut.

He underwent a very successful surgery and initial recovery, and volunteers and staff at The Humane Society Naples are helping to continue his care until he will be adopted by a forever family. The dog is currently meeting many potential adopting families at the HSN Satellite Adoption Center at the Coastland Center Mall.

The shelter is currently accepting donations to help continue to provide veterinary care for other rescued pets that require significant veterinary care before adoption to the general public.  To donate, please contact Andy Reed, Director of Development at (239) 643-1555 Ext. 21 or visit 


Peanut now awaits his forver home.


Organized in 1960, The Humane Society Naples is a private local non-profit animal welfare organization. Its mission is to provide animals shelter in times of need, locate lifelong homes and promote responsible pet ownership through education, legislation and sterilization. Located at 370 Airport-Pulling Road in Naples, The Humane Society's Adoption Center hours are: Tuesday and Thursday 11am to 7pm and Wednesday, Friday, Saturday and Sunday from 11am to 5pm. A Satellite Adoption Site located at the Coastland Center Mall in Naples is open Monday through Saturday from 10am to 9pm and Sunday from noon until 6pm. For additional information, visit The Humane Society Naples online at or call (239) 643-1555.



Ark Naturals Products for Pets was incorporated in Florida in 1996. Ark Naturals® is dedicated to provide pet guardians with natural options, and an opportunity to be proactive when caring for their pets.  All Ark® products are premium and of course human grade. Part of our mission is to educate the consumer. Ark ® provides pet owners with scientific information that is clear and easy to understand. Our belief is that pet owners will choose natural alternatives when they understand the choice between natural and chemically adulterated products. Our goal is to not only develop products that allow our family of pets to enjoy a better quality of life, but also to allow their owners to rest assured that they have cared for their pets in the best possible way. For a list of our products please visit:

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Tuesday, February 4, 2014

"New to the market is Ark Natural’s BREATH-LESS Brushless Toothpaste and Fizzy Plaque Zapper.

Brushless Toothpaste chews are filled with the company’s patented StayC50 toothpaste. The chews also contain breath-freshening ingredients like cinnamon, vanilla, clove and chlorophyll. The Plaque-Zapper contains enzymes that are activated by mouth saliva, which changes the pH level and deters the growth of oral bacteria.

“Pet owners simply empty a packet of Plaque-Zapper into a pet’s drinking water to help prevent dental decay, plaque, tartar and bad breath,” Susan Weiss, CEO of Ark Naturals, said. “It is odorless, tasteless and colorless and will not change a pet’s drinking or eating habits.”


Article from Pet Age Magazine Read more:

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Monday, February 3, 2014

Remembering Lily Perez.. Ark Naturals Official Bark Person

Written by: Susan Weiss


Somewhere in 2002 a severely abused rescue dog came into our life.  She came into our life via Pet Finder who connected us with Pekes and Pals Rescue, Fort Myers FL - They really didn’t know too much about her.  We decided to build her a ‘biography’.   They called her Sara but we changed her name to Lily Perez… as Perez in Cuba is like Smith in the USA –We decided to give her a first name and a last name.  We also gave her a birthday .

When we filled out the application to adopt her, Pekes and Pals shared some info about his dog.  She was abused. She was a fear biter.  She could be aggressive if frightened.  She had a low threshold for anxiety….. and she was extremely pretty,  a Havanese (maybe  Havanese with a little something else) and would we be interested in meeting her.

A few years earlier I had fallen in love with the Havanese breed – and even with all the problematic information I was given,  I was off and running to Pekes and Pals to meet her. 

The rescue organization carefully told me – she was a handful…. beginning with the simplest task of putting a collar on her and attaching a leash.  Lily and I went home that night, I introduced her to her dad (Jay) and we became a family of 3.

Lily was never the perfect dog.   But with patience and a real understanding of what she must have gone through we were able to love her, respect her boundaries and have a great life.

About 2 years ago her kidneys began to fail.  Additionally she had symptoms of hypertension.  With excellent veterinary care (Dr Victor Brown, DVM Brown Veterinary Clinic,  Naples, FL) and following his instructions to the letter we were able to get her into a holding pattern.   Life with Lily was pretty OK until about a month ago – Dr Brown did some more tests and told us her kidneys were in very bad shape.  We were prepared to do whatever it took to help her.  We did acupuncture, aquapuncture, IV fluids daily, Chinese herbs and a new special diet.

Despite all our efforts we were not able to stabilize her and she continued to go downhill. At the end Lily was not Lily- She didn’t care who held her (BTW she also hated being touched by strangers). We realized we had to think of her and let her cross the Rainbow Bridge.

With us at her side till the last minute, Lily Perez crossed the Rainbow Bridge on Tuesday January 28th 2014.

Our home is weird without her. I’ve washed her bed and bowls.  I went through her toys and decided which ones to keep and together Jayand I made a decision that the best way to honor Lily is to rescue another dog – so we are now focused on bringing another Havanese rescue into our life.

Why am I writing all this?  Part of this is to honor Lily and part of this is to let you know that rescuing an abused dog is not an easy trick.  However, if you have patience, an open heart and financial resources it is very doable.  Would I adopt Lily again knowing that Lily was a difficult dog with very special needs?  Definitely!

I hope when you consider adding a dog or a cat to your life you will always think RESCUE! 



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Monday, December 16, 2013

Brand New from Ark Naturals® – Brush-Less Toothpaste for the Larger Breeds; You asked and we responded. Due to popular demand, Ark has introduced Brushless-Toothpaste for larger dogs.  The new large size chewable measures 4 inches in length, now all 4 sizes: mini, small-medium, medium-large and now large contain proven breath freshening ingredients and Ark’s patented toothpaste center to control plaque, tartar and bacteria causing bad breath.

“Being proactive with dental care is one of the most important steps for your pet to maintain a healthy lifestyle,” says Dr. Nancy Scanlan, DVM, the executive director of American Holistic Veterinary Medical Association (AHVMA) and formulator for Ark Naturals Products for Pets.

Brushless provides all the benefits of brushing without the hassle. Brushless-Toothpaste is easy to use, all natural and we can’t stress this enough, highly digestible. Unlike most mold injected pet dental product, Ark’s Brushless Toothpaste is extruded.  Extruded products insure easy digestibility while at the same time increase viability of the active ingredients.

Ark Naturals products are always made in the USA. 

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Friday, December 13, 2013

In the December 2013 issue of Pet Business Magazine, Pet Business announced their 2013 Industry Recognition Award Winners. We are proud to announce that Ark Naturals very own Gray Muzzle, an Ark Naturals Company, product line took home the 2013 Industry Recognition Award for the Supplement Category!

"It was another banner year for the pet care industry, which was expected to surpass the $55-billion mark by the end of 2013, according to the American Pet Products Association. While much of this success can, ofcourse, be attributed to pet owners’ continued commitment to caring for their animals as valued members of the family, it would be a mistake to overlook the role that product manufacturers have played in keeping the pet care category vibrant and engaging for consumers. These companies are using innovation to make pet ownership easier and more fulfi lling for shoppers, thus adding to the momentum behind the public’s love affair with pets. Many of these manufacturers play a vital role in giving pet stores the ability to differentiate themselves in what has become an extremely competitive retail landscape. For these pet specialty retailers, tapping into the steady stream of ground-breaking new products coming into the market has proven invaluable in keeping assortments fresh and functional to stay one step ahead of the other retail channels that have climbed into the pet care ring. With this in mind, each year Pet Business honors the industry’s biggest standout products with our Industry Recognition Awards (IRA). Now in their 12th year, the IRAs are selected by the Pet Business editors after scouring the industry for the best and brightest products on the market. This year, in addition to feting products, we have added two new categories to the program— best packaging redesign and best vendor website. Both categories honor elements of pet product marketing that are essential in today’s marketplace, and
the winners in each have done an exemplary job in their respective categories.
And the 2013 Industry Recognition Award winners are…" - Pet Business Magazine, Dec. 2013

To read the full digital verison of this publication visit:

Here at Gray Muzzle we are beyond honored to be chosen for this award. Since the launch of Gray Muzzle, just this last year, we've had one goal in mind, help our senior dogs in their third act. We're glad Gray Muzzle is effectively touching so many lives. 

To find out more information about our Gray Muzzle products, visit: for product overviews and purchasing information.

Article and Graphics provided by:

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